FAQ
Shipping & Delivery
How quickly will I receive my LuminaForgey towels? We want you to experience our signature softness as soon as possible! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For when you need a comfort upgrade fast.
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Standard Shipping (7-14 business days): $10.00 – Our reliable and balanced delivery choice.
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Free Shipping (7-14 business days): $0.00 – Available on qualifying orders for maximum value.
Can I track my order? Yes! As soon as your order is dispatched, you will receive an email with a tracking number so you can follow your LuminaForgey package's journey to your doorstep.
Product & Care
Are your towels 100% cotton? We offer various collections, including our signature 100% Premium Cotton line and our eco-friendly blends. Please check the "Materials" section on each product page for specific details.
How should I wash my towels to keep them soft? To maintain the "Lumina" glow, we recommend washing in cold or warm water with a mild detergent. Avoid fabric softeners as they can reduce absorbency over time. Tumble dry on low for maximum fluffiness!
Returns & Satisfaction
What is your return policy? We want you to be completely satisfied. If you are not 100% happy with your purchase, we accept returns on unwashed and unused items in their original packaging within 30 days of delivery.